eClerx
Himalayas · Posted 3d ago
SENIOR ANALYST
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
Program:Rentokil TerminixBLI Name:Rentokil APAC CSRDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationNew HireBilled /Unbilled / BU / OPS BenchBenchSFDC ID for Billed New OpportunityNAReasons to hire Unbilled / BenchTo manage the workload during long unsched leaves & supporting client during peak volume seasonCity / Location:eClerx ManilaStandardized skillset: [Refer attached excel]Customer ServiceRespond to customer issues and enquiriesInsert customer, employee and account into data systemsShift (APJ / EMEA / US / Any combination):APJReporting Manager :Melandro MacalintalEducational Background:Bachelor’s degree in related field,Experience Required:Overall 2-3 years in relevant fieldJob Description:purpose of this role is to answer customer needs and requests through various live and non-live contact channels accurately and within company standard service times.
The Customer Service Executive is responsible for delivering a “wow” experience to customers and handle inbound/outbound contact in a professional manner to preserve customer retention and initiate selling new business to existing customers and prospects.Client Approval mail:NACommentsAttached email from Leadership for the hirePreferred Start date: (induction date)29th JuneCollaborators:Workplace: WFM, WIO, HybridWFH
The Customer Service Executive is responsible for delivering a “wow” experience to customers and handle inbound/outbound contact in a professional manner to preserve customer retention and initiate selling new business to existing customers and prospects.Client Approval mail:NACommentsAttached email from Leadership for the hirePreferred Start date: (induction date)29th JuneCollaborators:Workplace: WFM, WIO, HybridWFH
Originally posted on Himalayas
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If CV tailoring and application tracking get heavy, Full Caio Agent adds a human specialist.
View Full Agent
