French Speaking Fitbit Customer Support Specialist
Indexed description
Role Overview
Mercier Consultancy Group is seeking a French Speaking Fitbit Customer Support Specialist to serve as the primary point of contact for French-speaking Fitbit users, helping them get the most out of their health and wellness journey through expert guidance, empathetic support, and in-depth product knowledge.
What You Will Do
Deliver outstanding customer support to French-speaking Fitbit users via phone, email, and live chat, addressing inquiries related to fitness tracking, health monitoring features, and device functionality.
Why It Might Be a Fit
Native or fluent French language proficiency, a genuine passion for fitness, wellness, and delivering exceptional customer experiences, and strong communication and interpersonal skills are required for this role.
Requirements
- Native or fluent French language proficiency
- Valid EU passport
- A genuine passion for fitness, wellness, wearable technology, or health-oriented consumer products
- Previous experience in customer support, technical helpdesk, or a client-facing service environment
- Strong communication and interpersonal skills
- Basic technical aptitude and comfort navigating mobile apps, digital platforms, and consumer electronics
Benefits
- Competitive Monthly Salary
- Fully Paid Training programme
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package
- Monthly Performance Bonus
- €1,500 Signing Bonus
- A collaborative, multicultural work environment
- Career development pathways
- Ongoing wellness-industry exposure
Originally posted on Himalayas
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