Cashier
Indexed description
Job Title: Cashier
Job Purpose
The Cashier is responsible for managing all customer payment transactions accurately and efficiently, ensuring proper documentation, compliance with company policies, and maintaining a high level of customer service while supporting the Finance function.
Key Responsibilities
- Respond to customer inquiries related to installments, due amounts, and payment methods.
- Receive and process all types of payments including cash, current cheques, post-dated cheques, bank transfers, and online payments in line with approved payment plans.
- Verify sales installment contracts prior to processing payments, ensuring accuracy of client information and amounts.
- Issue system-generated receipts for all transactions, ensuring proper linkage to contract number, unit number, and customer code.
- Perform daily cash desk closing, including reconciliation of cash, cheques, and POS transactions, and prepare daily collection reports for the Finance team.
- Report any discrepancies or irregularities in cash handling or system records immediately to the direct manager.
- Coordinate with Sales, Collections, and Customer Service teams regarding upcoming installments, overdue payments, and client account status.
- Maintain organized records and filing systems for all financial documents, including receipts and cheques, to support audits and internal reviews.
- Ensure compliance with internal controls, financial policies, and procedures at all times.
- Perform any additional duties as assigned by the line manager.
Qualifications & Requirements
- Bachelor’s degree in Accounting, Finance, or a related field.
- 2–3 years of experience as a Cashier, preferably within the real estate sector.
- Solid understanding of cash handling procedures and financial controls.
- Proficiency in MS Office and familiarity with POS and ERP systems.
- Strong interpersonal and customer service skills with the ability to handle customer interactions professionally.
- High level of accuracy and attention to detail.
- Strong organizational, planning, and time management skills.
- Demonstrated reliability, integrity, and punctuality.
- Ability to work under pressure and manage multiple transactions efficiently.
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