Operations Associate, Uber Grocery (french speaking)

About the Role

Uber is transforming the future of Grocery & Retail, building the world's best and biggest marketplace for on-demand delivery of all local commerces. A key part of this is providing a magical experience to our customers through the stores catalog.

The Operations Associate is the analytical heart of the France catalog team, operating in a wide playing field containing assortment, content quality, availability and search. Creating relevant insights by extracting and merging product and sales data using SQL and/or Python is a key skill.

The Operations Associate works empirically, finding explanations and solutions in the data, through pilots and trial and error. They have a good end-to-end understanding of online retail and knows how to work as a team with engineers, account managers and merchants. They know how to set priorities, know how to separate main from side business, and know how to work fast and efficiently.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. The Operations Associate will own end-to-end responsibility on assortment, item availability, content quality.
2. Act as owner of merchant catalog onboarding and technical integration, being responsible for process follow-up and catalog quality, supervise the project with internal stakeholders (account managers, technical teams).
3. Supervise KPIs, run analysis to understand current state of problems, detect root causes and drive action plans.
4. Attend/lead meetings and coordinate with project stakeholders, including external partners.
5. Lead, manage and execute projects related to catalog within cross functional teams, e.g.
6. Create end-to-end processes for KPI improvement
7. Implement process improvements, scale and automate
8. Ad-hoc projects on specific merchants in collaboration with internal/external stakeholders, both commercial and technical
9. Track and document results

---- Basic Qualifications ----

1. BA/BS degree or equivalent practical experience
2. Business experience driving scaled operations and project/program management is a plus
3. Intermediate SQL skills
4. Fluent in French and English

---- Preferred Qualifications ----

1. Prior experience working at an e-commerce or technology company
2. Problem solving mindset; ability to identify problems, determine the correct analysis to assess them and come up with solutions
3. Stakeholders management; involve everyone needed to implement action plans. Teamwork is key.
4. Project management and organizational skills; be able to divide projects into small chronological tasks making sure to follow up, understanding the context and impact of a project and be able to set priorities
5. Good business acumen and analytical logic; be able to foresee the impact of projects in different areas of the company
6. Multitasking; leading more than one project at the same time
7. Comfort with ambiguity, evolving priorities, and an ability to operate autonomously

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Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.