Know Your Customer Analyst

As a Client Data Analyst within the Client Onboarding & KYC team, you will play a key role in supporting client onboarding, renewals, and remediation activities while ensuring compliance with AML regulations and internal policies. Working closely with cross-functional partners across Legal, Compliance, Technology, Client Services, and Operations, you will help deliver an efficient onboarding experience, mitigate risk, and maintain the highest standards of quality and regulatory compliance.

The role offers the opportunity to develop expertise in KYC and AML processes while collaborating with global stakeholders in a fast-paced, client-focused environment.

Job Responsibilities:

• Perform KYC (Know Your Customer) reviews and analyze client documentation to support new customers onboarding, and/or renewal, remediation, and amendments to existing client profiles.
• Apply AML regulations, internal policies, and jurisdiction-specific requirements throughout the client lifecycle.
• Conduct quality control reviews to ensure client records are complete, accurate, and compliant.
• Partner with Legal, Compliance, Technology, Client Services, Internal Controls, and global onboarding teams to resolve onboarding-related matters.
• Out of the box thinking for resolving daily queries from our many stakeholders from the business. Also, provide guidance to them on requirements, documentation, and cases status.
• Monitor outstanding documentation and coordinate with different lines of business to ensure timely completion of onboarding/renewal activities.
• Assess client information, identify potential risks, and escalate issues when appropriate.
• Identify opportunities to improve processes and contribute to operational excellence initiatives.
• Maintain standard operating procedures (SOPs) and support special projects as required.
• Deliver high-quality work while effectively managing multiple priorities in a fast-paced environment.

• University degree.
• Fluent English is mandatory, both written and verbally. Formal communication in English is required on the daily tasks.
• Strong analytical and critical thinking skills.
• Excellent attention to detail and risk awareness.
• Ability to manage multiple priorities and meet deadlines.
• Effective communication and stakeholder management.
• Strong collaboration and teamwork across global and regional teams.
• Client-focused mindset with a commitment to quality and operational excellence.
• Continuous improvement and problem-solving orientation.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.