Operations Manager, Uber Eats, Finland

About the Role

The Operations & Logistics Manager for Uber Eats in Finland plays a pivotal role in the rapid expansion and success of Uber Eats within the Finnish market. This is the first Operations Manager on the UberEats team in Finland, where you will be given the chance to optimize our current operations processes, enhance as well as develop partnerships which will be influential to the success of UberEats in Finland.

The successful candidate will work with stakeholders across the business to drive initiatives to harmonize our 3 operations (eater, merchant, courier) to turn our move from launch into a seamless, high growth marketplace across Finland.

What You'll Do

• Drive and own the operational efficiency and shape strategy for Delivery operations (Eaters, Couriers, Merchants) in the Finnish market.
• Coordinate high impact, cross-functional projects, ensuring alignment, visibility, and accountability across a diverse set of stakeholders.
• Analyze complex data, build models, and provide strategic insights to partner with senior leadership in driving progress in the market and turning plans into execution.
• Conduct comprehensive root cause analysis of risks and opportunities, and develop actionable solutions to drive market growth.
• Actively contributing and shaping the Finnish P&L by identifying trends, and taking accountability for project outcomes and critical metrics.

• 5+ years of experience leading high stakes and cross-functional projects.
• Understanding of the Finnish market and customers.
• Fluency in Finnish and English.
• Experience and ability to navigate with ambiguity and define as we go.
• Solid analytical/problem-solving skills and comfortable with SQL or similar data tools.
• Solid collaboration and stakeholder management skills - building deep, trust-based relationships with teams and cross-functional partners (e.g. Legal, Policy, Product and Tech)
• "Go get it" proactive mindset with operational rigor-balances moving fast with building scalable solutions.

• Exposure to launching or scaling new markets, products, or cities in high-growth, regulated settings.
• Previous experience with marketplaces and e-commerce (e.g tech, consulting or other fast paced environments).
• Business judgment and critical thinking skills with the ability to use data to develop strategies and make decisions quickly
• Experience navigating with ambiguity
• Highly competent in presentation skills, including experience presenting data & insights to a higher level stakeholders

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.