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TikTok Themuse · Posted 19d ago

Client Solutions Manager, Telco - Global Business Solutions - Munich

Germany Senior level

Account Management Themuse
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Indexed description

Responsibilities

The Client Solutions team builds scalable, long-term partnerships through best-in-class campaign services for direct clients and agencies. In this role, you'll join the Travel team with a focus on travel clients, helping top brands craft impactful narratives and drive measurable results.
We're a team of ambitious, hands-on self-starters who thrive in a fast-paced, results-driven environment. You'll need to be proactive, highly independent, and confident in client-facing settings-driving strategy, execution, and innovation to shape the future of digital advertising on our platform.

Responsibilities
- Act as a product expert, educating clients and agency partners (media, creative, marketing) on solutions, best practices, and new features to drive adoption and business growth.
- Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
- Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.

Qualifications

Minimum Qualification(s)
- 5+ years of experience in client solutions, account management or digital marketing/advertising.
- 3+ years of experience in Telco/Tech
- 3+ years of media planning expertise and advertising effectiveness/measurement
- Experience of hands-on campaign management across digital platforms and advertising tech products, with the ability to demonstrate ad tech product knowledge in the travel industry
- Background in performance and app campaigns, with experience in client-facing roles/engagements
- Excellent verbal and written English & German communication skills to communicate with German clients.
- Self-starter, fast learner

Preferred Qualification(s)
- Deep understanding of digital landscape and a passion for social media.
- Detail-oriented, with exceptional organisational skills.
- Background/experiences in performance and branding campaigns.
- Proven success in a highly dynamic, rapidly changing environment.

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