Technical Account Manager (Integrations)

About the Role

As the Uber delivery offerings continue to grow, so does our ecosystem of tightly integrated external partners. Partner Engineering is passionate about expanding, improving, and scaling the integration ecosystem across multiple lines of business. Partner Engineers work at the intersection of product, engineering, and relationship management to help our partners achieve comprehensive integrations that optimize all user experiences.

What the Candidate Will Need / Bonus Points

1. Technical Integration & Development: Act as the primary technical lead for strategic partners, developing customized integration solutions using APIs, SDKs, and modern web technologies.
2. Strategic Technical Liaison: Bridge the gap between Uber and external partners, translating business requirements into robust technical architectures and seamless user experiences.
3. Scalable Solution Engineering: Beyond one-off fixes, you will design and implement automated systems and tools to scale partner onboarding and support operations globally.
4. Cross-Functional Leadership: Collaborate with Uber's Product and Engineering teams to advocate for partner needs, influencing the product roadmap based on real-world feedback.
5. Relationship & Stakeholder Management: Own the technical relationship with key stakeholders, providing expert guidance through the entire integration lifecycle, from kickoff to launch.
6. Process Optimization: Analyze and improve existing integration workflows to drive efficiency, ensuring our ecosystem grows sustainably as we add new lines of business.

---- Basic Qualifications ----

1. 5-10 years of experience in an external-facing technical role
2. Fluency in English, both written and verbal
3. Intimate knowledge of APIs and adjacent technologies
4. SQL and/or other data analytics skills
5. Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical senior stakeholders
6. Strong problem-solving skills and a proactive, results-driven approach
7. Degree in Computer Science, a related discipline, or meaningful industry experience.

---- Preferred Qualifications ----

1. Python programming skills focused on data analysis

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Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.