Specialist Coffee Operations

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Handling day-to-day operations and solving operations issues
• Handling purchasing and receiving from Issuing PO’s and collect Invoices
• Report staff performance to the operations manager
• Contribute and add new menu items regularly with the operations manager.
• Develop and motivate team members through identify certain KPI’s and targets.
• Implement loss/risk prevention to minimize shrinkage and wastages.
• Handle compliance with food and beverage hygiene policies and procedures.
• Manage scheduling and training of baristas.
• Be “on-call” with the responsibility to respond to problems or fill-in when needed.
• solve problems and make decisions that benefit the business within his work scope.

Qualifications

• Excellent communication and teaching skills
• Proactive approach to problem-solving and staff management
• Superior leadership capabilities
• Ability to work well within groups
• At least 5 years of experience in the coffee industry
• Be a model barista, both as far as bar skills, customer service and enthusiasm to share
• knowledge
• Detail-oriented
• Previous management experience is a must .