Product Support Specialist B2B SaaS

Qualifications and requirements

• Native Spanish, fluent English skills
• 1+ year in B2B customer support
• Strong problem-solving and clear communication skills
• Customer-focused, proactive, and able to work in a team
• Willingness to learn and adapt

Projects

Join us in shaping the future of work.

Spacebring transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, over 500 spaces in 50+ countries rely on our platform, including Google for Startups, Impact Hub, and many more.

We are looking for a customer product specialist to work with our Customer Experience team. A passion for communication and excellent problem-solving skills are a must.

Job functions

• Reply to incoming chats, emails and phone calls.
• Act as a trusted advisor, helping customers maximize the value of the Spacebring platform via customer support interactions.
• Inform customers about product updates.
• Contribute customer feedback to the product and marketing teams.

Conditions

• Work on a cutting-edge product and see your impact.
• Monday-Friday work days (no night shifts)
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-scaling company.
• Generous vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Comfortable coworking space in your city (on demand)