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Applied Systems Builtin · Indexed 2026-07-07

Sr. Business Insights Analyst

Chicago, IL, USA 95K-115K Annually

Senior level Builtin
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Indexed description

Applied Systems Sr. Business Insights Analyst 14 Hours AgoSaved Hybrid Chicago, IL, USA 95K-115K Annually Senior level 95K-115K Annually Senior levelCloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data AnalyticsPartner with CX and cross-functional teams to build and maintain reporting infrastructure and dashboards, analyze support and operational metrics (CSAT, FCR, TTR, case trends), identify improvement opportunities, project-manage analytical initiatives, inform capacity and staffing planning, present actionable insights to leadership, and document reporting changes for smooth rollouts.Top Skills: AIAlteryxExcelPendoPower BIPowerPointSalesforce Service CloudTableau

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