Sr. Business Insights Analyst
Indexed description
Applied Systems Sr. Business Insights Analyst 14 Hours AgoSaved Hybrid Chicago, IL, USA 95K-115K Annually Senior level 95K-115K Annually Senior levelCloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data AnalyticsPartner with CX and cross-functional teams to build and maintain reporting infrastructure and dashboards, analyze support and operational metrics (CSAT, FCR, TTR, case trends), identify improvement opportunities, project-manage analytical initiatives, inform capacity and staffing planning, present actionable insights to leadership, and document reporting changes for smooth rollouts.Top Skills: AIAlteryxExcelPendoPower BIPowerPointSalesforce Service CloudTableau
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search