Senior Customer Success Manager

MongoDB Senior Customer Success Manager 6 Hours AgoSaved Easy Apply Hybrid Washington, DC, USA Easy Apply 97K-190K Annually Senior level 97K-190K Annually Senior levelBig Data • Cloud • Software • DatabaseLead strategic advisory and post-sales engagement for a portfolio of Enterprise accounts. Drive retention, revenue realization, and customer advocacy by building executive relationships, managing account strategy, assessing technical health, mitigating risk, and coordinating cross-functional resources. Mentor team members, influence product roadmap with customer insights, and ensure consistent forecasting and operational hygiene to maximize long-term customer value.Top Skills: AIAWSGCPAzureMongoDBMongodb Atlas