Employee Benefits Account Manager

About the Role

100% remote, work-from-home position handling health insurance programs at a Midwest based insurance agency. Experienced Human Resources professionals with benefits administration as well as individuals already working in the insurance industry will be considered.

Duties & Responsibilities

• Have strategic conversations with clients (typically in the 100-500 lives range) about new ideas for their insurance programs, both throughout the year and in preparation for renewal
• Handle service issues as they arise in tandem with Account Associates
• Partner with producers to strengthen stewardship in new client meetings and for existing clients
• Coordinate service delivery in partnership with wellness, HR, compliance, marketing, and claims
• Take responsibility for available technology platforms for integration, enrollments, and communication

Skills & Experience

• At least three (3) years of experience in a similar client service role
• Ability to handle a variety of service initiatives like benefit guides, communication, implementation, RFPs, and spreadsheets
• Active state insurance license