Account Supervisor, Strategy

WHO WE ARE

Touché! has been growing since 1995. We are a media agency powered by Omnicom Media Group, a world leader in marketing communications. Our creativity and passion have enabled us to obtain large national accounts; Numerous provincial, national, and global awards; And the title of agency of the year in Canada in 2015, 2017, 2018, and 2020!

We are continually reinventing ourselves. As media becomes more complex, so does our realm of expertise. We are continually improving our strategy and planning of traditional, digital, and social media. We support our clients in all their media needs, from search engine marketing (SEM / SEO), business intelligence, programming, and distribution!

Touché! has refused to become a "big company, "choosing instead to be a "big start-up." Innovation, collaboration, and passion are our core values, and we care about our employees. We are looking to expand our passionate team.

Touché! is the strength of a network, the agility of a start-up.

WHAT WE ARE LOOKING FOR

You will have to manages client relationships and develops integrated multimedia campaigns that drive media performance and business results, while ensuring effective budget management, timely project delivery, and strong partnerships with both internal teams and external partners. Provides strategic market insights and mentorship to junior team members, maintaining a culture of continuous optimization and staying ahead of industry trends to maximize campaign effectiveness and client value.

Main responsibilities

• Ensures excellent daily customer service on their assigned accounts;
• Develops strong business relationships with agency partners;
• Develops original multimedia campaigns in synergy with brand strategies. Plans, develops and presents integrated media recommendations;
• Proposes and applies effective solutions in problematic situations with partners, the client or relating to campaigns;
• Takes a hands-on approach with clients, establishing a culture of media performance that familiarizes customers with the tools and research available to the agency.
• Generates organic revenue in collaboration with managers, and contributes to value proposition of campaigns
• Ensures the implementation of project plans, timelines, costs and delivery (performance) of projects;
• Masters the management of clients' budgets, both from a billing / BCR perspective and works in collaboration with supervisors for Cognos forecasting management;
• Ensures adequate follow-ups for the smooth running of the campaigns (performance reporting, material monitoring and management and other special projects / sponsorships, monitoring and approval of invoices / BCRs / contracts)
• Accompany his / her Assistant Strategists in the realization and coordination campaigns;
• Collaborates with his / her superiors in the periodic evaluation of the Assistant Strategists under his / her responsibility;
• Monitor trends, issues, opportunities and best practices in the market, and use them for their own recommendations to their clients or superiors

WE WANT TO KNOW YOU IF YOU HAVE

• 3 years experience in media planning
• Holistic understanding of media;
• Leadership, initiative and autonomy;
• Organization and rigor;
• Good stress and priority management;
• Creative spirit and sense of innovation;
• Strong negotiation skills, and ability to influence;
• Perseverance and tenacity
• Strong communication skills: excellent active listening, and interpersonal skills;

WHAT WE OFFER

Expected Salary: $60 000 - $70 000

Omnicom Media is providing the compensation range that the company is willing to pay for this position based on the successful applicant’s education, experience, knowledge, skills and abilities. In addition, Omnicom Media provides rewarding offerings such as :

• Full complement of health benefits
• "Floating Days" (extra time-off days throughout the year)
• Team Building Gatherings! Touché! throws great events and treats its staff well for their hard work
• Rewards & Recognition program
• Social Committee and Health & Wellness monthly events
• Free breakfast, snacks, specialty coffees, and much more

OUR PROMISE

We want you to live an experience that matches your talent!

We are committed to providing you with multiple learning experiences to continue developing your talent.

We offer a work environment that promotes the sharing of ideas and opinions, fun, and success.

We offer you competitive remuneration and benefits that will make you say that choosing us was the best decision

COMMITMENT TO IDEA

OMG is dedicated to cultivating a workplace that not only respects but actively champions Inclusion, Diversity and Equity through Action (IDEA). This commitment ensures that our workforce composition intentionally reflects the rich cultural mosaic of Canada with representation from various dimensions of diversity. It also drives how our team members, leadership, client services, employment practices, and relationships with all stakeholders are shaped.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.

AI DISCLOSURE

Omnicom Media uses artificial intelligence in our recruitment process to enhance job postings and streamline the screening and selection of prospective candidates. Our team will then review top applicants, ensuring that human judgement guides our hiring decision.

This is an active vacancy. We are currently hiring for this role and reviewing applications on an ongoing basis.