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Runpod Builtin · Indexed 2026-07-04

Director, Forward Deployed Engineering & Technical Support

Remote 200K-300K Annually Remote

Builtin
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Runpod Director, Forward Deployed Engineering & Technical Support YesterdaySaved Easy Apply Remote USA Easy Apply 200K-300K Annually Expert/Leader 200K-300K Annually Expert/LeaderArtificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)Lead and scale Forward Deployed Engineering and Technical Support teams, owning customer technical outcomes from pre-sales through deployment. Define engagement models, SLAs/SLOs, on-call/escalation structures, tooling, and feedback loops into Product and Engineering. Partner cross-functionally to prioritize roadmap, improve self-service, and drive operational discipline.Top Skills: Ai/Ml InfrastructureClaudeDockerGeminiGptGpu ComputeHubspotKubernetesLinearNotionPythonZendesk

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