Account Supervisor

As our name suggests, we’re a full-service marketing company with a decidedly modern twist. We merge fresh thinking and creativity with the latest technology and demand generation strategies to help our clients stand up and stand out in today’s radically shifting, hyper-competitive, maze-like marketing ecosystem. We take a digital-first, data-driven approach to everything we do. Meaningfully connecting brands to people and diligently measuring and optimizing our efforts every step of the way. It’s how we move our clients boldly forward in a world of change. Modern Climate is seeking a strategic and client-focused Account Supervisor to support a key national retail client. This role serves as the primary day-to-day client partner, helping drive integrated marketing initiatives across multiple channels while ensuring seamless execution in a fast-paced retail environment.

Core Responsibilities

• Be the client’s marketing partner and demonstrate a complete understanding of their business,

customers, and competitive landscape.

• Build and maintain positive, lasting client relationships. Anticipate client needs to keep Modern Climate in the position of leading rather than following.
• Guide clients throughout their work with Modern Climate to ensure they understand the value of the various steps in the process and the outcomes associated with them. Establish clear direction and ensure approved decisions and actions are documented, communicated, and implemented.
• Assist with the development and implementation of marketing communications plans, supervising and coordinating work to ensure on-strategy, on-budget, and orderly workflow from initiation through

execution.

• Manage integrated marketing initiatives across multiple channels, ensuring alignment across strategy, creative, and production teams while maintaining efficiency in a fast-moving campaign environment.
• Ensure all team members have the necessary information to effectively and efficiently develop great work and that key success metrics are defined and tracked.
• Oversee the preparation and facilitation of client meetings, ensuring the appropriate team members are involved and expectations are aligned and managed.
• Conduct regular meetings with clients and internal team members to manage workload, provide business updates, and track progress.
• Establish annual billing and revenue goals for assigned clients and track progress on a quarterly basis.
• Assist with the development and oversee the implementation of annual development plans for assigned clients. Proactively initiate discussions regarding potential variances from annual revenue goals and identify opportunities to expand client relationships.
• Assist in the development of creative briefs in collaboration with the Strategy Director and, where applicable, the Creative Director.
• Ensure compliance with all legal procedures, including advertising claims substantiation and proper handling of proprietary information.
• Be a role model for the company and demonstrate a commitment to Modern Climate’s core values and “be better every day” mindset.

Qualifications

• Bachelor’s degree
• 5+ years of relevant experience in account management or client services (agency experience strongly preferred).
• Experience leading integrated marketing initiatives across multiple channels.
• Experience working on retail, performance-driven marketing, or high-volume campaign environments is a plus.
• Background in leading strategy development for brands across a variety of industries.
• Experience working on complex or technically driven projects is desired.

Professional Skills

• Great attention to detail.
• Excellent written and verbal communication skills.
• Ability to communicate effectively and persuasively to both internal and external audiences.
• Ability to lead and collaborate with multi-disciplinary teams.
• Ability to manage multiple clients and assignments in a fast-paced environment.
• Ability to manage project budgets and financial tracking.
• Proficiency with Microsoft Office software (Excel, PowerPoint, Word).
• Comfortable exploring and applying AI tools and emerging technologies to improve efficiency, insights, and client impact.
• Skilled at balancing strategic vision with execution, demonstrating a clear understanding of the business impact of marketing decisions.

Modern Climate Offers

• An inclusive, vibrant and welcoming culture.
• Challenging and unique opportunities that will elevate your career growth.
• A team of industry-leading colleagues to grow alongside.
• A genuine team environment (you’ll support and be supported by others).
• Highly competitive salary.
• Medical, dental and vision insurance.
• Flexible PTO.
• Flexible hybrid schedule.

Flexible Hybrid Schedule

• This is a Minneapolis-based role. Team members are expected to be in-office three days per week as part of our hybrid model.