Customer Success Manager

Smartly Customer Success Manager 5 Hours AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply 75K-100K Annually Senior level 75K-100K Annually Senior levelAdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AIManage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion of Smartly.io’s social advertising platform. Serve as main customer contact, provide consultative support and best practices for social ad platforms, liaise with partners (Facebook, TikTok, Pinterest, Snapchat) and internal Product/Engineering, and help build Customer Success processes and knowledge resources.Top Skills: Facebook AdsPinterest AdsSmartly.IoSnapchat AdsTiktok Ads