Customer Care Supervisor, PSA
Indexed description
Collectors Customer Care Supervisor, PSA Reposted 22 Hours AgoSaved In-Office Plano, TX, USA 68K-79K Annually Senior level 68K-79K Annually Senior levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsLead the onsite PSA Customer Care team in Plano, TX, establishing KPIs, staffing, training, SOPs, and continuous improvements. Mentor representatives, manage peak demand, partner with management on data-driven customer experience strategy, and maintain customer satisfaction and service standards.Top Skills: CRMSalesforce
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