Customer Retention Representative (Remote)
Indexed description
Globe Life Customer Retention Representative (Remote) YesterdaySaved Remote USA Entry level Entry levelInsurance • Financial ServicesHandle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.Top Skills: ExcelMicrosoft OutlookMicrosoft Word
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