Technical Account Manager, Sr Staff Engineer f/m

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a skilled professional with a passion for building strong customer relationships and delivering technical solutions that drive business outcomes. Adept at bridging technical and business conversations, you excel in fast-paced environments and enjoy collaborating with diverse teams. You’re proactive, a clear communicator, and thrive on solving complex challenges for clients. If you’re eager to make an impact in the high-tech industry, you’ll find the perfect opportunity with Synopsys.

What You’ll Be Doing:

• Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys’ solutions with the client’s key business initiatives; the Technical Account Manager is viewed by the customer as their Single Point of contact for all technical activities
• Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
• Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
• Work with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
• Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
• Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests
• Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
• Participate and contribute to field-factory interlock on Ansys product enhancement and competitive solution positioning
• Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
• Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions

• Accelerate customer success and satisfaction by enabling innovative applications of Synopsys technology.
• Strengthen customer relationships and drive long-term business growth through technical excellence and trusted advisory.
• Influence product strategy and roadmap by providing direct feedback from the field.
• Enhance the team’s knowledge base by sharing insights and best practices from customer engagements.
• Reduce time-to-value for customers adopting new solutions, improving retention and expansion rates.
• Position Synopsys as a preferred partner in the electronics and semiconductor industry through outstanding technical stewardship.

• Required education and degree type: BS or MS or PhD in Electronics, Thermal, Mechanical engineering or related field
• Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3 (BS+12 or MS+10 or PhD+7 preferred)
• Fluent in writing and speaking English
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages (Strong proficiency with Synopsys S&A (Ansys) simulation tools & workflows in the electromagnetic, signal integrity, or semiconductor-related areas is preferred)
• Demonstrated understanding of Ansys products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines
• Strong organizational and time management skills, possesses a sense of urgency
• Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
• 4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
• Ability to interact effectively with senior business managers and C-level executives
• Ability to travel domestically up to 25% of time (50% preferred)
• Previous experience working in Electronics, particularly in high-frequency, or semiconductor domains is preferred.

• Logical problem-solving, strong interpersonal and communication skills
• Collaborative team player who thrives in cross-functional environments.
• Strategic thinker with a customer-centric approach to problem solving.
• Resilient and adaptable, able to manage multiple priorities in a high-tech, fast-paced industry.
• Driven by curiosity and continuous learning, always eager to stay ahead of industry trends.

You will join a highly skilled team of Technical Account Managers dedicated to serving the high-tech and semiconductor industries. Our team is passionate about driving technical engagement and aligning our solutions with clients’ strategic business outcomes. We collaborate closely to share knowledge, innovate, and deliver exceptional value to our customers, positioning Synopsys as the technology partner of choice.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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