Product Director, Customer Experience & Product Analytics

Altana Product Director, Customer Experience & Product Analytics Reposted 6 Hours AgoSaved Easy Apply Hybrid 4 Locations Easy Apply 230K-270K Annually Senior level 230K-270K Annually Senior levelArtificial Intelligence • Machine Learning • SoftwareLead end-to-end customer experience and product analytics: design onboarding, build AI-first feedback and support systems, own instrumentation and KPIs, enable CS with AI tools, and close feedback loops to drive adoption, retention, and product decisions across enterprise and networked customers.Top Skills: Ai AgentsAi-Assisted WorkflowsAmplitudeCRMDatadogGainsightHeapIntercomMixpanelTotangoZendesk