Senior IT Support Analyst

Air Space Intelligence Senior IT Support Analyst YesterdaySaved In-Office Boston, MA, USA Senior level Senior levelAerospace • Artificial Intelligence • Logistics • Machine Learning • Software • Transportation • DefenseSenior on-site IT support lead for Boston HQ owning endpoint, network, and conferencing infrastructure. Troubleshoot macOS/Windows endpoints via MDM, manage VPN and mobile devices, run onboarding/offboarding, partner with vendors on office build-out, enforce CUI/TAA compliance controls, and document processes while mentoring junior staff.Top Skills: AndroidBashCable PatchingDisk EncryptionEdriOSJAMFJamf Security CloudKandji)LinearmacOSMdm (IntuneMulti-Ap WirelessN8NNetwork ClosetsNotionPower AutomatePowershellPythonRacksSlackTeams RoomsVpnVtc/Conference-Room EquipmentWindowsZapierZoomZoom RoomsZscaler