Digital Tech Support Analyst
Indexed description
Caterpillar Digital Tech Support Analyst 9 Hours AgoSaved Hybrid Chicago, IL, USA 100K-134K Annually Junior 100K-134K Annually JuniorArtificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • IndustrialProvide worldwide Tier 2/3 support for Caterpillar digital products: troubleshoot software and API issues, perform root cause analysis, monitor product performance, document and communicate resolutions, maintain knowledge base and training materials, and coordinate fixes with development and dealer teams.Top Skills: Azure DevopsPostmanProduct LinkPythonRelational DatabasesSalesforceServicenowSos Web ServicesSQLVisionlink
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