Clearwater Analytics (CWAN)
Builtin · Indexed 2026-06-30
Client Servicing Team Lead
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Indexed description
Clearwater Analytics (CWAN) Client Servicing Team Lead 22 Hours AgoSaved Hybrid Boise, ID, USA Senior level Senior levelFintech • Software • Financial ServicesLead and coach a client servicing team to ensure quality client delivery, manage performance reviews, track KPIs (NPS, CSAT, SLA, retention), handle escalations, drive process and automation improvements, support client onboarding, and collaborate with product, sales, and cross-functional teams using tooling like Salesforce, Workday, and Power BI.Top Skills: ExcelMS OfficePower BISalesforceVBAWorkday
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