Ahold Delhaize USA
Builtin · Indexed 2026-06-30
Major Incident Management Analyst
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Indexed description
Ahold Delhaize USA Major Incident Management Analyst YesterdaySaved Hybrid Chicago, IL, USA 75K-129K Annually Mid level 75K-129K Annually Mid levelAdTech • eCommerce • Food • Marketing Tech • RetailLead and coordinate rapid response to major IT incidents, manage communications with stakeholders and executives, enforce ITIL-aligned processes, drive post-incident analysis and continuous improvement, and collaborate with service desk, infrastructure, vendors, and delivery teams to restore service.Top Skills: AgileItilWaterfall
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