onsupport corporation
Builtin · Indexed 2026-06-29
Level 2 MSP Technician
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Indexed description
onsupport corporation Level 2 MSP Technician Reposted 10 Hours AgoSaved In-Office Austin, TX, USA 70K-80K Annually Senior level 70K-80K Annually Senior levelInformation TechnologyEscalation point for Level 1 tickets: diagnose and resolve complex Windows, M365, software, hardware, and network issues. Use ConnectWise Manage and Automate for ticketing and monitoring, perform occasional on-site client visits, participate in rotating on-call, document thoroughly, and collaborate to improve processes and client outcomes.Top Skills: Connectwise AutomateConnectwise ManageDnsMicrosoft 365 (M365)NetworkingWindows
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