Key Account Manager

About Parent Company: PrintStop India Pvt Ltd.

At PrintStop, we have an 18-year legacy of transforming printing and customised gifting procurement for enterprises of all sizes. Our commitment to quality and service is reflected in our 4.5 average customer rating and ISO 9001:2015 & ISO 27001:2022 certifications. We are also certified as a Great Place to Work, with a strong focus on excellence and employee well-being.

PrintStop India Pvt Ltd Has 2 Divisions

• For Small & Medium Enterprises – PrintStop.co.in
• For Large Enterprises – Mandaala.com

At Mandaala, we digitally transform how large enterprises manage merchandise engagement programs for employees and stakeholders through our #MerchTech solutions. We’ve partnered with 150+ leading brands including Infosys, Capgemini, HDFC Bank, and Niva Bupa Health to streamline merchandise programs by combining company-branded merchandise (SWAG) with technology.

Why Join Mandaala?

At Mandaala - PrintStop, evolution isn’t just what we do, it’s who we are. For 18 years, we’ve constantly reinvented ourselves to stay ahead and create meaningful impact. Innovation, agility, and ownership drive us as we shape the future of #MerchTech.

Our culture is built around “I CARE FOR”: Innovation, Customer Centricity, Agility, Recognition, Ethics, Fun, Openness, Ownership, and Respect.

Be Part of Something Bigger

• Join a fast-growing #MerchTech company transforming enterprise engagement through merchandise.
• Work with Fortune 500 companies to create exceptional employee experiences.
• Collaborate with a passionate, driven, and innovative team.

We are looking for a driven Key Account Manager to manage and grow enterprise accounts. The role involves end-to-end ownership of corporate clients, billing coordination, and long-term relationship management. The ideal candidate should be strong in consultative selling, stakeholder management, and driving repeat business.

Type: Full-time role with exciting growth opportunities

Location: Mumbai (5 mins walking distance from Parel/Prabhadevi)

Working Days: Monday to Saturday (2nd & 4th Saturday off per month)

Key Responsibilities Account Management & Coordination

• Understand client requirements and coordinate with internal teams.
• Prepare and share accurate quotations.
• Create and manage customized client portals.
• Act as the single point of contact for sales, billing, and service coordination.
• Support clients through first-order placement and query resolution.

• Coordinate with internal teams for smooth billing, order processing, and service delivery.
• Ensure timely resolution of billing-related queries.

• Drive repeat business through proactive engagement and relationship building.
• Build strong relationships with purchase heads and key decision-makers.

• Share sales reports, account performance updates, and insights with management.

• Minimum 3 years of experience in B2B/Corporate Sales, preferably with mid-to-large corporates or multi-branch organizations.
• Proven track record of awards, appreciations, or sales achievements.

• Excellent verbal and written English communication.
• Strong working knowledge of MS Excel, PowerPoint, and Word.
• Ability to work independently with minimal supervision.
• Strong stakeholder and relationship management skills.
• Passion for personal growth and contributing to company success.

If you’re a proactive communicator, relationship builder, and go-getter who enjoys creating business impact, we’d love to hear from you!

Send your resume along with a quick note on why you’d be a great fit.

Drop it at [email protected], and let’s grow together!

Skills: customer scentric,customer relations,agility,ownership,enterprise