Staff Product Designer (Experience & Engagement)
Indexed description
Coinbase Staff Product Designer (Experience & Engagement) Reposted 20 Hours AgoSaved Easy Apply Remote USA Easy Apply 207K-244K Annually Senior level 207K-244K Annually Senior levelArtificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3Lead end-to-end design for Coinbase's CX products (Help Center, Chatbot, Voicebot, in-app Concierge). Define AI-powered support UX, build reusable pattern libraries, drive MVPs and future-state concepts, partner with product/engineering/operations, translate Concierge revenue goals into experience, and generate insights from customers and agents to improve automation and satisfaction.Top Skills: ChatbotConversational UiDesign SystemFigmaGenerative AiPrototyping ToolsVoicebot
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