Instructional Support Technician - Computer Information Systems (CIS)

Compensation:
$16.20
Compensation Type:
Hourly
Employment Type:
Regular
Grade:
NE03
Position Summary
Ensures labs or classrooms are operational and provides supplementary instruction assistance to students and teachers in classrooms, workshops or open lab facilities.
Duties & Responsibilities

Oversees the operation of assigned computer laboratories to ensure a safe, orderly, neat, clean and secure working environment.

• May setup advanced or technical equipment for the classroom or computer laboratory settings.
• Receives and inventories; order, receive, catalog, and store tools, and equipment in accordance with established procedures
• Helps in the participation and distribution of materials for instructors, which include setting up demonstrations, preparing materials and equipment for lectures, creating handouts.
• Assists students in the safe use of equipment, materials as required.
• Provides advanced support and resolves problems related to lab equipment.
• Assists instructors in laboratory exercise; conducts tours of lab; and coordinates fire and safety regulation compliance as needed.
• Hires, supervises and schedules work-study students
• Provides computer and technical support in the installation, operation and minor repair of computers, related software, hardware and other related equipment.
• Required to comply with safety regulations, procedures, protocols, OSHA standards, and wear personal protective gear if required.
• Must have reliable transportation to be able to travel between CNM campuses
• Coordinates policies with Rio Rancho Public School Staff
• Support Main campus and satellite campuses as needed
• Must be able to pass background check with CNM and Rio Rancho Public School Systems
• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma or GED AND one (1) year of related experience.

• Be proficient in Computer programming in Python
• Be proficient in Linux OS and Bash
• Be proficient in Networking protocols and implementations
• Holds active CompTIA, CISCO or other IT industry related certifications
• Graduated from CNM Computer Information Systems (CIS) certificate or AAS program or similar program from another institution

Best Consideration Date: July 8th, 2026

A completed application needs to include a Resume, Cover Letter, Transcripts, and References.

Note: We are seeking an experienced and dedicated Instructional Support Technician to join our team at the Rio Tech Center in Rio Rancho. This facility is a specialized site that serves as a hub for High school aged and adult learners in education and workforce development in the Rio Rancho area.

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.