Salesforce Administrator II

Commerce Salesforce Administrator II Reposted YesterdaySaved In-Office Austin, TX, USA 76K-114K Annually Mid level 76K-114K Annually Mid levelArtificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • SoftwareAdminister and configure Commerce's Salesforce org with emphasis on Service Cloud: case management, routing, entitlements, SLAs, CTI/telephony, Knowledge, and Experience Cloud. Build declarative automations (Flows, validation rules, custom objects), maintain data quality, triage user issues, document changes, and collaborate with developers for custom solutions. Support sales, support, and customer success teams and manage sandbox/change processes to ensure reliable, scalable platform operations.Top Skills: Change SetsCtiExperience CloudFive9Flow BuilderGenesysMarketoSalesforceSalesforce KnowledgeService CloudSfdx