DFIN
Builtin · Indexed 2026-07-21
Zendesk AI & Automation Specialist (Advanced AI Agents / Copilot)
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Indexed description
DFIN Zendesk AI & Automation Specialist (Advanced AI Agents / Copilot) Reposted 20 Hours AgoSaved Remote or Hybrid United States Mid level Mid levelFintech • SoftwareDesign and deploy Zendesk Advanced AI Agents and Copilot to deflect support tickets and automate L0/L1 resolutions. Identify high-impact use cases, build agentic workflows that call external APIs, collaborate with Security/IT and Support Ops on governance and rollout, and track AI impact (deflection, automated resolutions, accuracy) to continuously tune performance.Top Skills: Rest ApisZendeskZendesk Advanced Ai AgentsZendesk Copilot
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