Senior Customer Success Manager

MongoDB Senior Customer Success Manager YesterdaySaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 87K-172K Annually Senior level 87K-172K Annually Senior levelBig Data • Cloud • Software • DatabaseServe as a strategic advisor for enterprise MongoDB customers to maximize lifetime value and retention. Advise on complex technical/operational strategies, conduct business reviews, manage a portfolio of accounts, forecast and identify expansion opportunities, maintain accurate customer data, leverage AI to improve engagement, coordinate cross-functional resources, influence product roadmap, and mentor and hire team members.Top Skills: AIAWSGCPAzureMongoDBMongodb Atlas