Invoicing & AR Operations Manager

The Invoicing & AR Operations Manager is responsible for the accuracy, compliance, and distribution of all outgoing invoices. This role leads a specialized team to ensure that high-volume billing cycles are executed flawlessly, and a high-level helpdesk is available to resolve partner disputes.

Key Responsibilities

1. Billing Operations & Strategy

• High-Volume Execution: Oversee the generation of 100,000+ invoices annually across multiple revenue streams
• Franchise/Partner Invoicing: Manage complex billing for partner networks, ensuring all contractual fees and rebates are calculated and invoiced correctly.
• Process Integrity: Maintain high standards of accuracy to minimize the need for credit notes or manual corrections.

2. Dispute Management

• Invoicing Helpdesk: Lead a dedicated support team that acts as the first point of contact for billing inquiries.
• Dispute Resolution: Ensure that invoice errors or partner questions are investigated and resolved quickly to maintain high satisfaction and prevent payment delays.
• Internal Liaison: Work closely with Operational Directors to ensure billing processes reflect current commercial agreements.

3. Team Leadership & Innovation

• People Management: Direct oversight of a team (5 FTEs)
• Critical Process Evaluation: Consistently challenge the "status quo." You analyze current workflows with a critical eye to identify bottlenecks, risks, or redundancies.
• Optimization & Digital Transformation: Proactively seek and implement solutions to automate manual tasks, drive "Paperless Office" initiatives, and reduce the cost-per-invoice.

4. Financial Control & Compliance

• Tax & Legal: Ensure all invoices meet local VAT requirements and accounting standards.
• Audit & Reporting: Guarantee that all billing data in the ERP (e.g., SAP) is reconciled and ready for month-end closing

Required Profile

• The Retail Microbe: You thrive in the fast-paced nature of retail and always put the customer (internal or external) first
• Critical Thinker: You don't just execute tasks; you look for the "why" and "how to do it better." You are naturally inclined toward process improvement and efficiency
• Education: You have a degree in Finance, Accounting, or Business Administration
• Experience : Minimum of 5 years of experience in accounting or financial operations
• Technical Expertise: You have a good knowledge of SAP
• Languages: You are fluent in Dutch and French
• Leadership Style: You don’t just "check boxes"—you motivate, network, and act autonomously to protect the company's assets.

OUR OFFER

• Contract: A full-time permanent contract (CDI).
• Competitive Salary: A market-leading package supplemented by attractive fringe benefits, including:Company car or mobility budget.
• Smartphone and subscription.
• Meal vouchers.
• 20% discount on purchases in our integrated Carrefourstores.
• Performance-based bonus linked to the function and results.
• Comprehensive hospitalization and/or outpatient insurance.
• Bike leasing under favorable conditions (after 1 year of service).
• Flexibility: "Smart Way of Working" with flexible hours and a healthy work-life balance.
• Development: Tailor-made training programs.
• Impact: A high-stakes role within one of Europe’s largest retailchains.