Staff Product Manager, AI Patient Experience

Headway Staff Product Manager, AI Patient Experience 13 Hours AgoSaved In-Office or Remote 3 Locations 265K-332K Annually Senior level 265K-332K Annually Senior levelConsumer Web • Healthtech • Professional Services • Social Impact • SoftwareLead development of AI-powered patient experiences: LLM-driven intake and therapist matching, between-session support, evaluation and safety infrastructure, outcome measurement, and HIPAA-compliant product delivery. Partner with Engineering, ML, Data Science, Clinical, and Legal to ship and monitor models in production, write evals, design red-teaming and human-in-the-loop flows, and measure patient outcomes.Top Skills: Evaluation FrameworksFine-TuningHipaa-Compliant ArchitectureHuman-In-The-Loop SystemsLlmsPrompt ChainsPrompt EngineeringRag (Retrieval-Augmented Generation)