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Cox Enterprises Builtin · Indexed 2026-06-24

Technical Customer Care Specialist I (Dealertrack DMS AH)

Remote or Hybrid, Oregon, United States Remote

Entry level Builtin
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Indexed description

Cox Enterprises Technical Customer Care Specialist I (Dealertrack DMS AH) 9 Hours AgoSaved Remote or Hybrid KS, USA 17-25 Hourly Entry level 17-25 Hourly Entry levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityProvide remote technical support for Dealertrack DMS customers via phone and email. Troubleshoot product and system performance issues, log cases in CRM, meet SLA targets, escalate as needed, and collaborate with internal teams to resolve tickets while working flexible shifts within assigned hub commutable area.Top Skills: CRMDealertrack DmsGenesys PurecloudSalesforce

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