Manager - UHC COVE - Consumer

Optum Manager - UHC COVE - Consumer 3 Hours AgoSaved In-Office Minnetonka, MN, USA 92K-164K Annually Mid level 92K-164K Annually Mid levelArtificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • AnalyticsManage a team of analysts in the Consumer Operations Vitals & Experience Hub to monitor consumer-facing operational metrics, identify process improvements, liaise with cross-functional partners, resolve operational incidents, and drive improved consumer experience and outcomes. Hire, coach, and develop staff while reporting to the Associate Director and supporting strategic planning and resource allocation.Top Skills: ExcelMS OfficeMicrosoft Powerpoint