Vice President, Customer Success
Indexed description
Zeta Global Vice President, Customer Success 5 Hours AgoSaved Easy Apply Remote or Hybrid United States Easy Apply 180K-185K Annually Expert/Leader 180K-185K Annually Expert/LeaderAdTech • Artificial Intelligence • Marketing Tech • Software • AnalyticsLead Customer Success for Sailthru within Publisher Cloud, owning retention, Net Revenue Retention, expansion, adoption, NPS, and advocacy. Manage enterprise portfolio, drive lifecycle and email personalization strategies, run account planning and forecasting, mitigate churn, develop CSM team, and partner with Sales, Product, Operations, and Support to deliver measurable customer outcomes and growth.Top Skills: CdpCRMEmail MarketingEspMarketing Automation PlatformsOmnichannel EngagementPersonalizationSailthruSegmentationZeta Marketing Platform
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