UX Product Lead

Experience and Skills

• Senior-level experience with 6 or more years of UX and product design experience, prioritizing backgrounds in consumer fintech onboarding, digital banking, KYC, digital wallets, or AI copilots.
• Mastery of Figma and expert-level creation of strategic user flows focused on conversion and radical simplification.
• Strong understanding of user behavior under financial anxiety, conversion optimization, and mobile-first native flows.
• C1 English level or higher.
• A portfolio available to share during the hiring process.

Skills

• Figma
• User Flows
• Product Design
• User Psychology
• Mobile-First Design
• Funnel Optimization
• Onboarding Design
• Conversion Rate Optimization (CRO)
• Advanced English (C1+)
• UX Strategy
• Information Architecture

Projects

This role owns the user experience strategy and consumer psychology behind an AI-first product, transforming complex workflows into fast, intuitive, mobile-first experiences. You will design seamless conversational workflows that guide users through high-anxiety processes with absolute clarity, speed, and trust. Operating as a strategic leader, you will balance deep UX intuition with technical understanding to challenge product directions and drive meaningful outcomes. Working in a high-velocity, fully remote environment, you will collaborate closely with engineering teams and executive leadership to translate data funnel metrics into radical, simplified conversational AI flows. This is a position for a practitioner who thinks beyond standard screens to focus purely on usability, system behavior, and conversion optimization.

Key Responsibilities

• Own user psychology and customer journeys, identifying friction points and designing intuitive experiences around user fear, anxiety, and trust.
• Translate business requirements and data funnel metrics into simplified conversational AI flows and mobile-first solutions.
• Ensure customers can navigate complex automated workflows without confusion, maintaining transparency and explainability in AI-driven decisions.
• Utilize Figma and existing Design Systems to focus purely on usability, speed, and product behavior outcomes.
• Collaborate closely with engineering teams to ensure solutions are technically feasible, maintaining an efficient handoff process while protecting user intuition.
• Constructively challenge product directions and support the team under high-velocity delivery environments.

Nice to Have

• React
• Frontend Development
• Artificial Intelligence (AI) Workflows
• Fintech
• Design Systems
• Consumer Psychology
• Conversational UI Design
• Prototyping