Vice President, National Accounts Service and Operations

MetLife Vice President, National Accounts Service and Operations Reposted 11 Hours AgoSaved Hybrid New York, NY, USA 239K-318K Annually Expert/Leader 239K-318K Annually Expert/LeaderFintech • Information Technology • Insurance • Financial Services • Big Data AnalyticsLead enterprise service delivery and operations for large National Accounts, overseeing a 900+ person organization and $12B+ revenue. Accountable for customer satisfaction, operational performance, risk management, talent development, and driving transformation using data, technology (including AI), and process optimization to improve NPS, persistency, SLAs, and profitability.