Principal Learning and Adoption Lead

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Location: Remote, USA

*****US Citizenship isrequired -This role supports federal aerospace & defense programs involving classified/classified-controlled information. U.S. citizenship is legally required to meet these obligations.*****

Our Mission

Our team is a group of passionate, customer-focused adoption practitioners dedicated to driving customer success. We thrive on empowering our customers to achieve value and become champions of PTC’s solutions. Our commitment to excellence means we goabove and beyondto ensure our customers' success—knowing that when they succeed, we succeed. Together, we build lasting partnerships, unlock tangible business value, and create raving fans of PTC’s products and services.

Role Overview

The Learning and Adoption Leadis responsible fordelivering highly customized, role-based training programs and adoption-related services for PTC’s PLM, CAD, and ALM solutionswith measurable adoption outcomes. This role emphasizes training leadership, includingscoping,developmentand delivery of tailored learning experiences for Windchill,Codebeamer, Creo, and other PTC products, as well as advanced training methodologies such as Train-the-Trainer (TTT). The individual ensures customers achieve full adoption and value realization through effective education strategies.

Key Responsibilities

• Build the enterprise learning architecture for multi-program transformations (e.g., PLM,CAD, ALM, digital thread), aligned to business outcomes and sponsor priorities.

• Design, develop, and lead custom role-based training programs for Windchill,Codebeamer, Creo, and other PTC solutions.

• Implement advanced training methodologies, including Train-the-Trainer (TTT) programs, to scale adoption across customer organizations.

• Collaborate with OCM Lead to deliverlearningand adoption services with a strong emphasis on education and enablement for PLM, CAD, and ALM solutions.

• Create andmaintaincomprehensive training materials, guides, and curricula tailored to customer roles and business processes.

• Collaborate with customers’ leadership and end users to assess training needs and ensure alignment with adoptionobjectives.

• Develop metrics to measure training effectiveness, user engagement, and knowledge retention, integrating these into adoption reporting dashboards.

• Mentor internal and external trainers to ensure consistentdeliveryquality and adherence to best practices.

• Partner with product teams to incorporate new features and updates into training programs promptly.

• Support marketing and sales teams by providingtraining-related collateralandparticipatingin customer success initiatives.

• Continuouslyimprovetraining strategies based on feedback and evolving customer requirements.

Qualifications

• Approx. ~10 years of experience in training design and delivery for enterprise systems, with strongproficiencyin PLM solutions

• Instructional design, learning engineering, performance support, microlearning, and scenario-based practice; accessible & inclusive design.

• Provenexpertisein creating and executing role-based training programs and TTT initiatives.

• Experience applying OCM methodologies to complement training and adoption strategies.

• Excellent communication, facilitation, and presentation skills.

• Plus: Experience with e-learning platforms and digital adoption tools.

• Proven experience with at least one of PTC softwaresolutionsas Windchill, Creo,Codebeamer

• Experience with Learning tools and Platforms: Viva Learning, Cornerstone, Workday Learning (or equivalent).

• US Citizenship isrequired - This role supports federal aerospace & defense programs involving classified/classified-controlled information. U.S. citizenship is legally required to meet these obligations.

• Ability to travel 30% of the time

What Success Looks Like

• Customers successfully completecustomrole-based training programs anddemonstrateproficiencyin PTC solutions.

• Positive feedback and measurable improvements in adoption metrics followinglearning and adoptioninitiatives.

• Learning and adoptionprograms are scalable, repeatable, and aligned with customer businessobjectives.

• Customers leverage TTT programs to sustain adoption internally.

• Expanded use of PTC solutions driven by effective education and enablement strategies.

PTC carefully considers a wide range of factors when determining compensation. The anticipated total compensation for this position is between $109,200-$162,000. The anticipated compensation range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The range reflects a good-faith estimate of compensation at the time of posting.

Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions.

For more information about PTC’s comprehensive benefits, please visit our Careers Page.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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Originally posted on Himalayas