Capital One
Builtin · Indexed 2026-06-20
Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid)
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Indexed description
Capital One Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid) YesterdaySaved Hybrid 4 Locations 149K-187K Annually Senior level 149K-187K Annually Senior levelFintech • Machine Learning • Payments • Software • Financial ServicesLead a small team to identify and drive process and technology transformations across Card servicing. Develop strategic roadmaps, partner with analysts/product/tech teams, use data to improve agent tools, and implement scalable operational solutions focused on customer experience and operational excellence.
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