Customer Care Advocate - Virtual 8.3.26 - 18516
Indexed description
MetLife Customer Care Advocate - Virtual 8.3.26 - 18516 7 Hours AgoSaved Remote or Hybrid United States 42K-42K Annually Junior 42K-42K Annually JuniorFintech • Information Technology • Insurance • Financial Services • Big Data AnalyticsProvide phone and digital customer support for insurance policy, coverage, billing, and service inquiries. Use AI-guided tools and CRM systems to resolve complex issues, validate call summaries, document interactions, escalate as needed, and contribute to process improvements. Participate in paid training and ongoing development.Top Skills: Ai-Powered ToolsAutomated SummarizationCopilotCRMCustomer Communication SystemsGuided Decision WorkflowsKnowledge Bases
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