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TransUnion Builtin · Indexed 2026-07-15

Customer Support Operations

Remote / flexible

Mid level Builtin
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Indexed description

TransUnion Customer Support Operations Reposted 7 Hours AgoSaved Hybrid 7 Locations 18-26 Hourly Mid level 18-26 Hourly Mid levelBig Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data AnalyticsProvide high-volume customer and carrier support for telecom products (caller ID, LNP, routing). Manage porting orders, tickets, SLA adherence, escalate complex issues, liaise with engineering, analyze KPIs, and support 24/7 operations.Top Skills: Crm SystemsHelpdesk/Ticketing SystemsIp ProtocolsLocal Number Portability (Lnp)Microsoft Excel (Pivot Tables)Microsoft OutlookMicrosoft PowerpointMicrosoft WordRoutingSalesforceSwitchingWeb-Based Portability/Order Tools

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