Manager, Customer Success
Indexed description
LogicGate Manager, Customer Success YesterdaySaved Easy Apply Remote United States Easy Apply 115K-140K Annually Senior level 115K-140K Annually Senior levelCloud • Information Technology • Security • SoftwareLead and coach a Customer Success team to drive renewals, retention, and expansion for enterprise B2B SaaS customers. Own team performance metrics, support strategic escalations, improve CS processes and playbooks, align goals using OKRs, collaborate cross-functionally, and advocate AI adoption. Role requires up to 50% travel and stewardship of hiring, development, and talent decisions.Top Skills: Generative AiGoogle SuiteLatticePlanhatRisk CloudSalesforceSlack
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