Customer Technical Support Manager
Indexed description
TransUnion Customer Technical Support Manager Reposted 11 Hours AgoSaved Hybrid 2 Locations 90K-169K Annually Senior level 90K-169K Annually Senior levelBig Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data AnalyticsLead a global B2B technical support team, manage day-to-day operations, incident response, escalations and reporting; drive process improvements, analyze support metrics, partner cross-functionally, and coach a high-performing team. Role requires on-call availability and contributes to Global Service and Support strategy.Top Skills: Crm Reporting ToolsExcelItilSalesforceTicketing Systems
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