Topline Pro
Builtin · Indexed 2026-06-19
VP of Customer Success
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Indexed description
Topline Pro VP of Customer Success YesterdaySaved In-Office New York, NY, USA Senior level Senior levelArtificial IntelligenceLead post-sale customer journey and own company NRR. Build and scale a multi-sub-function CX org (Support, Success, Expansions), define segmentation and operating model, drive retention and expansion motions, integrate AI across CX tooling, revamp reporting and dashboards, partner cross-functionally, and own annual plan, headcount, and tooling budget.Top Skills: AIChurn Prediction / Health ScoringCustomer Support Platform (Csp)Cx Bi ToolsDialer SystemsRevops ToolingTicketing Systems
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