Justworks
Builtin · Indexed 2026-07-14
Customer Support Advocate, Employees
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Indexed description
Justworks Customer Support Advocate, Employees Reposted 23 Hours AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply 26-29 Hourly Mid level 26-29 Hourly Mid levelHR Tech • Payments • Professional Services • SoftwareProvide inbound phone, email, and chat support to worksite employees of small-business customers on payroll, benefits, timecards, tax withholdings, and product issues. Triage and escalate complex cases, maintain CRM casework, and contribute product/process improvement recommendations while delivering empathetic, accurate, white-glove customer service.Top Skills: ChatCRMEmailPhoneSaaS
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