Software Tester

About us

Iken is an independent software company based in central Bristol. We have an excellent reputation for both our efficiency and productivity boosting products and our approach to client care. The Iken team is made up of people who aspire to high performance and continuous improvement of themselves and the business - and that’s what we’re looking for from you.

Our company values are at the heart of what all our employees do, and we want to work with people with whom these values resonate. Within your role you will be expected to work inter-dependently, taking responsibility for your own success and that of the company - whilst being part of a high challenge and high support company culture with a busy social life and corporate social responsibility agenda.

About the role

As part of the Testing Team, Software Testers contribute to the improvement and innovation of our knowledge management software. Working in an Agile Scrum environment, you will work with colleagues across several teams in the planning, development and execution of manual and automated test scripts to qualitatively assess releases and upgrades to desktop and web applications according to business requirements and our testing strategy. As part of the testing process, you will be responsible for detecting, reporting and tracking software defects through to resolution.

Key Responsibilities

• Supporting the Test Manager in the delivery of a high performing Testing Team by providing specialist expertise
• Planning, designing and executing manual and automated tests for changes to Iken’s knowledge management and case management software based on functional and non-functional requirements
• Contributing to the example mapping and sprint planning activities in reviewing and evaluating requirements
• Assisting in the definition of the requirements for environment, data, resources and tools to deliver on testing requirements for a project
• Manage the end to end defect lifecycle by detecting, raising and tracking software issues through resolution and closure. Working collaboratively with developers. Ensuring the fix or workaround provided is valid. Keeping test cases updated as required
• Reviewing test plans, defects and test results with a view to continually improving the testing process and the quality of software product
• Communicating test progress, results and providing constructive feedback at appropriate Agile ceremonies
• Keeping up to date with testing technologies to ensure productivity is enhanced wherever possible personally and for the team
• Actively participate in daily scrums and other sprint meetings, including identifying areas for improvement
• Maintain test documentation and revise as needed to improve testing function and practices
• Contribute to and adhere to testing standards and best practice – in areas including functional and non-functional testing, defect management and environment management where appropriate
• Contribute to an environment which encourages sharing of good practice, technical knowledge and product knowledge to the wider delivery team, including developers, testers and product.

What we’re looking for:

• Experience of manual and automated testing of desktop and web applications in an Agile Scrum environment incl. iterative development, design reviews, personas, example mapping
• Good understanding of all types of functional and non-functional testing
• Experience of scripting test cases in Gherkin
• Excellent written and spoken communication skills with thorough attention to detail whilst maintaining awareness of the bigger picture
• Working knowledge of testing desktop & web applications across multiple platforms incl. UI testing, and accessibility testing to meet WCAG AA standard
• Exposure to security testing (OWASP) and use of the Visual Studio suite
• Good knowledge of API testing
• Competent user of Azure DevOps, GIT
• Understanding of test automation frameworks incl. the test coverage of automated tests in Selenium, Playwright, BackstopJS, Postman; tests via CICD pipelines
• Basic knowledge of SQL
• Keen interest in new technologies and applications to our business area
• ISTQB Certification (preferred not essential)

What you’ll get:

• Flexible and hybrid working arrangements
• 24 days annual leave (excl. Bank holidays), increasing each year of service
• Health and Wellbeing platform
• Cycle to Work scheme
• 6% Employer Contribution Pension