Premier Support Engineer
Indexed description
LogicMonitor Premier Support Engineer YesterdaySaved Easy Apply Hybrid Austin, TX, USA Easy Apply 70K-87K Annually Mid level 70K-87K Annually Mid levelArtificial Intelligence • Cloud • Information Technology • Machine Learning • SoftwareProvide dedicated technical support to up to eight Premier Support customers, owning tickets from intake to resolution, leading kickoff calls and health checks, performing proactive maintenance, coordinating escalations with engineering, contributing knowledge base content, and driving operational efficiency projects.Top Skills: Ai ToolsAWSAzureJIRALinuxLogicmonitorNetwork AdministrationScriptingWindowsZendesk
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