SteelSeries
Builtin · Indexed 2026-06-18
Community Support Team Lead
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Indexed description
SteelSeries Community Support Team Lead YesterdaySaved In-Office Chicago, IL, USA Mid level Mid levelGaming • Hardware • SoftwareLead community-facing support across Discord, Reddit, Twitter/X and review platforms. Monitor and respond on-brand, identify recurring issues and escalate, create how-to videos, host live Discord sessions, track actionables, partner with Support/PR/Community teams, and improve community support workflows to boost self-service and brand reputation.Top Skills: DiscordGoogle ReviewsMicrosoft SuitePower BIRedditSocial Media Management PlatformsSprout SocialTrustpilotTwitter/XZendesk
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